Student Resources
Essential tools and walkthroughs to help students get the most out of their campus devices and services.
Contact IT!
This guide provides instructions for submitting an IT ticket to the university's IT Help Desk. It...
By Email
Send an email explaining your issue to ITHelpdesk@piedmont.edu Please provide a very detaile...
By Phone
Call us at (706) 894-4205 Account/Login related issues MUST call the Helpdesk You cannot ...
By Web
Open a web browser and visit:https://ellucian.service-now.com Enter your full @Piedmont.edu ...
Installing Office365
This document provides step-by-step instructions on how to install Office 365 applications on var...
MFA Reset
This guide provides step-by-step instructions for users on how to reset their multi-factor authen...
Recommended Laptop Specs
A reference guide outlining Piedmont University's recommended laptop specifications for students,...
Student Printing Instructions
Welcome to WebPrint. This How-To document contains step-by-step instructions on using our Student...
Piedmont Wi-Fi
This knowledge base article provides step-by-step instructions for connecting personal and univer...
Recommended WiFi Settings
Randomized MAC addresses are a privacy feature designed to prevent device tracking across network...
Get Connected to Lions WiFi
Cellular Connection is required to complete the initial enrollment steps for Lions Guest! 1. Wha...
Roku TVs
At Piedmont University, we’ve identified Roku TVs as a common source of wireless interference. Ro...
Android Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...
iPhone Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...
Android VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...
iPhone VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...