Contact IT!
This guide provides instructions for submitting an IT ticket to the university's IT Help Desk. It includes steps for accessing the Help Desk portal, logging in, submitting a ticket, and providing detailed information. The guide also outlines alternative contact methods and how to check the status of submitted tickets, helping users efficiently communicate their IT support needs.
By Email
Send an email explaining your issue to ITHelpdesk@piedmont.edu Please provide a very detaile...
By Phone
Call us at (706) 894-4205 Account/Login related issues MUST call the Helpdesk You cannot ...
By Web
Open a web browser and visit:https://ellucian.service-now.com Enter your full @Piedmont.edu ...