Contact IT!
This guide provides instructions for submitting an IT ticket to the university's IT Help Desk. It includes steps for accessing the Help Desk portal, logging in, submitting a ticket, and providing detailed information. The guide also outlines alternative contact methods and how to check the status of submitted tickets, helping users efficiently communicate their IT support needs.

By Email
Send an email explaining your issue to ITSupport@piedmont.edu 
 Please provide a very detailed description of the issue. 
 If possible, please include screenshots .

By Phone
Call us at  (706) 894-4205 
 Account/Login related issues MUST call the Helpdesk
 
 You cannot submit Account/Login related issues on behalf of someone else 
 
 
 Please be prepared to provide personal/contact information

By Web
Open a web browser and visit: https://itsupport.piedmont.edu 
 Enter your full @Piedmont.edu or @Lions.Piedmont.edu email and password 
 Select Log in 
 Select Create a Case 
 Please enter your contact information and issue description