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What network do I join?
Don't forget to review the Recommended Wi-Fi Settings! Network Name Who Should Use This Typical Devices Instructions Lions Faculty, Staff, and Students Personal Laptops, Phones, and Tablets Get Connected - Lions Wi-Fi Lions Guest Campus visitors and eve...
Identify Phishing Emails
Phishing emails are malicious attempts to obtain sensitive information such as usernames, passwords, and credit card details by disguising themselves as trustworthy entities. This guide will help you identify phishing emails and protect your personal informati...
Report Phishing Emails
I think I've received a Phishing email! What should I do!?" Do not click on links or open attachments Avoid interacting with any content in the email Verify the Sender Contact the organization directly using official contact details that are not p...
Manage Printer Address Book
1. Add new user to Address Book Select Scanner on the home page of the printer's touchscreen tablet. Select Add and select Search Address Book Select All Address Books Select Search by Email Address Type in your Email address and select Search The Printer w...
Scan to Folder
1. Scan to Department Folder/Network Drive Select Scanner on the homepage of the printer Select the Drop down next to Scan to Email and select Scan to Folder Select the Folder you would like to scan to, if the folder is missing, please contact IT via a helpd...
Manage Teams Meetings
1. Create a Teams Meeting Open a Web Browser and navigate to https://teams.microsoft.com/ You can also use the Desktop App version of Microsoft Teams Login using your @lions.piedmont.edu credentials Navigate to the Calendar column Select New The New Event...
How to Work Remotely
1. Equipment Checklist The Piedmont University IT Department provides the following for at-home workstations: Piedmont Laptop Laptop Charger VPN Connectivity These Items are sufficient to perform work from home. Additional equipment such as docking stati...
Remote Workstation Equipment
1. Remote Equipment Monitor - $89.99 Amazon Basics 24-inch IPS Monitor Mouse / Keyboard - $21.59 Amazon Basics Wireless Keyboard and Mouse Combo, Full-Sized
MFA Passkeys
1. What is a Passkey? A passkey is a modern, phishing-resistant way to sign in without using a password! Instead of something you know (like a password), a passkey uses something you have (your phone or device) and something you are (Face ID, Fingerprint, or ...
Recommended WiFi Settings
Randomized MAC addresses are a privacy feature designed to prevent device tracking across networks. While this is useful in public or unsecured networks, it creates problems on campus networks like Piedmont University's. Please complete this on your Mac or PC ...
Roku TVs
At Piedmont University, we’ve identified Roku TVs as a common source of wireless interference. Roku devices use a feature called Wi-Fi Direct, which creates their own wireless signal on the same channel used for internet access. This can disrupt nearby Wi-Fi c...
Android Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure and reliable Wi-Fi connectivity across campus. If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network...
iPhone Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure and reliable Wi-Fi connectivity across campus. If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network...
Android VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network. Follow these simple steps to disable your VPN on iOS and Android devices to restore seamless access to campus Wi-Fi. Open Settings Tap Co...
iPhone VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network. Follow these simple steps to disable your VPN on iOS and Android devices to restore seamless access to campus Wi-Fi. Open Settings Under ...
Setting Up MFA
When signing in you may see this message.This message indicates that you must reconfigure your Multi-Factor Authentication. Follow through the on-screen prompts until you reach a page with a QR Code Once you reach this page, please proceed to the next steps o...
MFA Passkeys
1. What is a Passkey? A passkey is a modern, phishing-resistant way to sign in without using a password! Instead of something you know (like a password), a passkey uses something you have (your phone or device) and something you are (Face ID, Fingerprint, or ...
Manage Teams Meetings
1. Create a Teams Meeting Open a Web Browser and navigate to https://teams.microsoft.com/ You can also use the Desktop App version of Microsoft Teams Login using your @lions.piedmont.edu credentials Navigate to the Calendar column Select New The New Event...