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iPhone Hotspot Settings
Open Settings Tap Personal Hotspot Toggle Allow Others to Join switch to OFF
Android Hotspot Settings
Open Settings Tap Connections or Network & Internet (Varies by device) Select Mobile Hotspot and Tethering Toggle Mobile Hotspot to OFF
Phishing
Multi-Factor Authentication (MFA)
This guide provides step-by-step instructions for users on how to reset their multi-factor authentication (MFA) using the Microsoft Authenticator app. It offers a user-friendly walkthrough, ensuring a seamless and secure process to regain access to their accou...
iPhone VPN Settings
Open Settings Under VPN, toggle the active VPN connection to OFF
OneDrive
OneDrive is a powerful cloud-based storage service that allows you to access your files and documents from anywhere, making it a vital tool for productivity and collaboration. This document has been prepared to assist you in setting up OneDrive on your PC, ens...
Android VPN Settings
Open Settings Tap Connections or Network & Internet Select VPN (Or go to Advanced > VPN) Tap the active VPN connection and select Disconnect or toggle it to OFF
Installing Office365
This document provides step-by-step instructions on how to install Office 365 applications on various devices. The guide is designed to make the installation process simple and straightforward, ensuring that all faculty/staff/students can access the necessary ...
Suspicous Emails (Phishing)
This guide provides clear, step-by-step instructions for identifying and reporting phishing emails using Microsoft Outlook (2016, 2024, and Outlook Web App). It outlines the proper use of the built-in reporting tools, explains how to safely handle suspicious m...
Piedmont App
Download the Piedmont University App to stay connected with campus life. Access campus events, important announcements, and essential resources—right from your mobile device. Stay informed and engaged, wherever you are.
Student Account Activation
A quick-start guide for new students at Piedmont University, covering email setup, login instructions, password information, and essential campus resources.
Exiting Windows S Mode
Open a Web Browser and visithttps://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307 Choose your Operating System (Windows 10/Windows 11) Select Open Microsoft Store Select Get to switch out of Wi...
Employee Account Activation
A quick-start guide for new faculty/staff at Piedmont University, covering email setup, login instructions, password information, and essential campus resources.
Troubleshooting
‘Get’ button does not appear If you see a message: Check with your IT or system Administrator, please follow the steps below. Open Windows Settings Select Accounts Select Access Work or School Select the drop-down next to piedmont.intr Select Disconne...
Student Printing Instructions
Welcome to WebPrint. This How-To document contains step-by-step instructions on using our Student Printing Services, WebPrint, through the web-based interface.
Outlook (Classic)
Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted Under the Home tab, In the far-right corner, select Phish Alert Report The email is reported to the IT Department for review
Outlook (New)
Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted Select the Home tab Use the Report button (located next to Reply) to report the email A popup will appear asking if you’re sure you’d like to report the email. S...
Handling Suspicious Emails
“I think I’ve received a Phishing email! What should I do?!” Do not click on Links or open Attachments Avoid Interacting with any content in the email Verify the Sender Use the Report Phishing button in Outlook to report phishing emails to the IT Department ...