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Recommended Laptop Specs
A reference guide outlining Piedmont University's recommended laptop specifications for students, ensuring reliable performance for coursework, virtual learning, and campus software compatibility
Setting Up MFA
When signing in you may see this message.This message indicates that you must reconfigure your Multi-Factor Authentication. Follow through the on-screen prompts until you reach a page with a QR Code Once you reach this page, please proceed to the next steps on...
Microsoft Teams
OneDrive Backup (MacOS)
Open OneDrive from the menu bar, located at the top of the screen Select Sign in If you are already signed in, you do not need to proceed Enter your full email address and select Sign in Follow through the on-screen prompts to finish signing in If prompt...
OneDrive Backup (Windows)
Open OneDrive from the Shortcuts toolbar, located in the bottom right corner, next to the date & time Select Sign in If you are already signed in, please proceed to the next section Enter your full email address and select Sign in Follow through the...
Office365 (Windows 11)
In a web browser of your choice, visit www.office.com Select Sign in Login with your @lions.piedmont.edu email Select Apps from the column on the left of the screen In the top-right corner, select Install Apps Select Microsoft 365 Apps A new tab will o...
Piedmont Computer Labs
Identifying Phishing
1. Suspicious Senders Always Check the Sender’s email address Look for subtle misspellings or unusual domain names 2. Generic Greetings Be cautious of generic greetings Phishing emails often use greetings like “Dear Customer” instead of your actual name ...
Handling Suspicious Emails
“I think I’ve received a Phishing email! What should I do?!” Do not click on Links or open Attachments Avoid Interacting with any content in the email Verify the Sender Use the Report Phishing button in Outlook to report phishing emails to the IT DepartmentO...
Outlook (Classic)
Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted Under the Home tab, In the far-right corner, select Phish Alert Report The email is reported to the IT Department for review
Scan to Email/Folder
Outlook (New)
Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted Select the Home tab Use the Report button (located next to Reply) to report the email A popup will appear asking if you’re sure you’d like to report the email. S...
Microsoft Teams
Identifying Phishing
1. Suspicious Senders Check the Sender’s email address Look for subtle misspellings or unusual domain names 2. Generic Greetings Be cautious of generic greetings Phishing emails often use greetings like “Dear Customer” instead of your actual name 3. Urgen...
Work From Home
Piedmont University’s standard process for working remotely, including the equipment provided by IT, how to set up your workstation at home, and how to connect securely using VPN. It also clarifies what additional equipment may be considered optional and how t...
Piedmont Wi-Fi
This knowledge base article provides step-by-step instructions for connecting personal and university-issued devices to Piedmont University's WiFi network.
Piedmont App (iOS)
Open the App Store: Locate the App Store icon on your iOS device and tap to open it. 2. Access the Search Function: Tap on the "Search" tab at the bottom of the App Store. A search bar appears at the top of the screen. 3. Search for the App: ...
Multi-Factor Authentication (MFA)
This guide provides step-by-step instructions for users on how to reset their multi-factor authentication (MFA) using the Microsoft Authenticator app. It offers a user-friendly walkthrough, ensuring a seamless and secure process to regain access to their accou...