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What network do I join?
1. What Network do I join? Network Name Who Should Use This Typical Devices Instructions Li...
Scan to Folder
1. Scan to Department Folder/Network Drive Select Scanner on the homepage of the printer Select...
Manage Printer Address Book
1. Add new user to Address Book Select Scanner on the home page of the printer's touchscreen ta...
Adding a Printer (Windows)
1. Install a Printer Automatically These steps require you to be connected to the wired network i...
Universal Print (Windows)
1. Install a Printer Open Settings or press Win + I Select Bluetooth & Devices Select Printers ...
Identifying Phishing
1. Suspicious Senders Always Check the Sender’s email address Look for subtle misspellings or...
Handling Suspicious Emails
“I think I’ve received a Phishing email! What should I do?!” Do not click on Links or open Atta...
How to Work Remotely
1. Equipment Checklist The Piedmont University IT Department provides the following for at-home w...
By Web
Open a web browser and visit: https://itsupport.piedmont.edu Enter your full @Piedmont.edu or ...
By Email
Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed de...
OneDrive Backup (MacOS)
Open OneDrive from the menu bar, located at the top of the screen Select Sign in If you are a...
Manage Teams Meetings
1. Create a Teams Meeting Open a Web Browser and navigate to https://teams.microsoft.com/ You c...
Important Websites
Quick Links – https://www.piedmont.edu/quick-links/Includes links to: Parking Permit Rez Life St...
Activating your Piedmont Account
Your Email and Username All current employees must log in to their SSO before using other Piedmon...
MFA Passkeys
1. What is a Passkey? A passkey is a modern, phishing-resistant way to sign in without using a pa...
Setting Up MFA
When signing in you may see this message.This message indicates that you must reconfigure your Mu...
Recovery Key
On a PC, Phone, or tablet, open a web browser and navigate tohttps://aka.ms/myrecoverykey 1. Sig...
By Web
Open a web browser and visit: https://itsupport.piedmont.edu Enter your full @Piedmont.edu or @...
By Email
Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed de...
Identifying Phishing
1. Suspicious Senders Check the Sender’s email address Look for subtle misspellings or unusual ...