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By Email

Student Resources Contact IT!

Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed de...

Updated 3 months ago by Jefferson Davis

Identifying Phishing

Student Resources Suspicous Emails (Phishing)

1. Suspicious Senders Check the Sender’s email address Look for subtle misspellings or unusual ...

Updated 3 months ago by Jefferson Davis

How To Order Toner for Kyocera Printers

These instructions are for ordering toner for Kyocera printers. Toner for Ricoh printers is autom...

Updated 3 months ago by Vivica Pressley

How to Print Like a Lion

Student Resources Student Printing Instructions

IMPORTANT NOTE: You cannot access WebPrint from an off-campus location. Your device must be conne...

Updated 4 months ago by Jefferson Davis

Recommended WiFi Settings

Network & Connectivity Piedmont Wi-Fi

Randomized MAC addresses are a privacy feature designed to prevent device tracking across network...

Updated 5 months ago by Jefferson Davis

Android Hotspot Settings

Network & Connectivity Piedmont Wi-Fi

At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...

Updated 5 months ago by Jefferson Davis

iPhone Hotspot Settings

Network & Connectivity Piedmont Wi-Fi

At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...

Updated 5 months ago by Jefferson Davis

Android VPN Settings

Network & Connectivity Piedmont Wi-Fi

If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...

Updated 5 months ago by Jefferson Davis

iPhone VPN Settings

Network & Connectivity Piedmont Wi-Fi

If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...

Updated 5 months ago by Jefferson Davis

Wiki F.A.Q

Wiki

Make sure to Login (top-right corner) to the Wiki in order to view all the available articles.  ...

Updated 9 months ago by Vivica Pressley

OneDrive Backup (Windows)

Account & Access OneDrive

Open OneDrive from the Shortcuts toolbar, located in the bottom right corner, next to the dat...

Updated 1 year ago by Jefferson Davis

By Phone

Student Resources Contact IT!

Call us at (706) 894-4205 Account/Login related issues MUST call the Helpdesk You cannot ...

Updated 1 year ago by Jefferson Davis

Markdown Guide

Templates

https://www.markdownguide.org/ https://pengwin.ca/posts/bookstack-markdown/ CTRL+1 | CMD+1 CTRL+2...

Updated 1 year ago by Justin McIntosh

Outlook (Classic)

Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted ...

Updated 1 year ago by Jefferson Davis

Outlook (New)

Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted ...

Updated 1 year ago by Jefferson Davis

Restarting the Docking Station

IT Help & Support Desk Power Issues

Check the USB-C Cable If the LED light on the USB-C cable is not illuminated, the docking stat...

Updated 1 year ago by Jefferson Davis

iPhone VPN Settings

Network & Connectivity Disable VPN

Open Settings Under VPN, toggle the active VPN connection to OFF

Updated 1 year ago by Jefferson Davis

Android VPN Settings

Network & Connectivity Disable VPN

Open Settings Tap Connections or Network & Internet Select VPN (Or go to Advanced > VPN) T...

Updated 1 year ago by Jefferson Davis

iPhone Hotspot Settings

Network & Connectivity Disable HotSpot

Open Settings Tap Personal Hotspot Toggle Allow Others to Join switch to OFF

Updated 1 year ago by Jefferson Davis

Android Hotspot Settings

Network & Connectivity Disable HotSpot

Open Settings Tap Connections or Network & Internet (Varies by device) Select Mobile Hotspo...

Updated 1 year ago by Jefferson Davis