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Recommended WiFi Settings
Randomized MAC addresses are a privacy feature designed to prevent device tracking across network...
How-To Template
1. Section Header/Title Important Information Begin Instructions Visit www.ExampleWebsite.com ...
Lost Phone / Can't Access Account
1. Can't login due to MFA If you lost or replaced your phone or no longer have access to your MFA...
Setting Up Microsoft Authenticator
When signing in you may see this message.This message indicates that you must reconfigure your Mu...
MFA Passkeys
1. What is a Passkey? A passkey is a modern, phishing-resistant way to sign in without using a pa...
Password Reset
1. Change your Password Manage your Piedmont email by visiting https://myaccount.microsoft.com ...
Remote Workstation Equipment
1. Remote Equipment Monitor - $89.99 Amazon Basics 24-inch IPS Monitor Mouse / Keyboard - $...
Report Phishing Emails
I think I've received a Phishing email! What should I do!?" Do not click on links or open attac...
Identify Phishing Emails
Phishing emails are malicious attempts to obtain sensitive information such as usernames, passwor...
Activating your LIONS Account
Your Email and User name All current students must log in to their SSO before using other Piedmon...
Handling Suspicious Emails
“I think I’ve received a Phishing email! What should I do?!” Do not click on Links or open Atta...
Manage Teams Meetings
1. Create a Teams Meeting Open a Web Browser and navigate to https://teams.microsoft.com/ You c...
Computer Lab Instructions
1. Logging in - Guest Account Any files or changes made to this computer will be deleted at logof...
Get Connected - Event Guest
Lions Guest - Event Guest Lions Guest Network connection will expire after 5 days. After this, y...
What network do I join?
1. What Network do I join? Network Name Who Should Use This Typical Devices Instructions Li...
Scan to Folder
1. Scan to Department Folder/Network Drive Select Scanner on the homepage of the printer Select...
Manage Printer Address Book
1. Add new user to Address Book Select Scanner on the home page of the printer's touchscreen ta...
Identifying Phishing
1. Suspicious Senders Always Check the Sender’s email address Look for subtle misspellings or...
Handling Suspicious Emails
“I think I’ve received a Phishing email! What should I do?!” Do not click on Links or open Atta...
How to Work Remotely
1. Equipment Checklist The Piedmont University IT Department provides the following for at-home w...