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Recovery Key
On a PC, Phone, or tablet, open a web browser and navigate tohttps://aka.ms/myrecoverykey 1. Sig...
By Web
Open a web browser and visit: https://itsupport.piedmont.edu Enter your full @Piedmont.edu or @...
By Email
Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed de...
Identifying Phishing
1. Suspicious Senders Check the Sender’s email address Look for subtle misspellings or unusual ...
How To Order Toner for Kyocera Printers
These instructions are for ordering toner for Kyocera printers. Toner for Ricoh printers is autom...
How to Print Like a Lion
IMPORTANT NOTE: You cannot access WebPrint from an off-campus location. Your device must be conne...
Android Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...
Android VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...
iPhone Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...
iPhone VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...
Setting Up MFA
When signing in you may see this message.This message indicates that you must reconfigure your Mu...
iPhone VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...
Android VPN Settings
If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interferin...
iPhone Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...
Android Hotspot Settings
At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure...
Recommended WiFi Settings
Randomized MAC addresses are a privacy feature designed to prevent device tracking across network...
Wiki F.A.Q
Make sure to Login (top-right corner) to the Wiki in order to view all the available articles. ...
How-To Template
1. Section Header/Title Important Information Begin Instructions Visit www.ExampleWebsite....
OneDrive Backup (Windows)
Open OneDrive from the Shortcuts toolbar, located in the bottom right corner, next to the dat...
Office365 (Windows 11)
In a web browser of your choice, visit www.office.com Select Sign in Login with your @lions.p...