IT Help & Support

When to call IT, how to submit a ticket, and stay protected from threats.

This guide provides instructions for submitting an IT ticket to the university's IT Help Desk. It...

Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed de...

Our hours are Monday-Thursday 8AM-5PM and Fridays 8AM-2PM. Call us at (706) 894-4205 Account/Lo...

Open a web browser and visit: https://itsupport.piedmont.edu Enter your full @Piedmont.edu or ...

Due to recurring power fluctuations across campus — particularly overnight or following storms — ...

Check the USB-C Cable If the LED light on the USB-C cable is not illuminated, the docking stat...

Piedmont University’s standard process for working remotely, including the equipment provided by ...

1. Equipment Checklist The Piedmont University IT Department provides the following for at-home w...

1. Remote Equipment Monitor - $89.99 Amazon Basics 24-inch IPS Monitor Mouse / Keyboard - $...