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On a PC, Phone, or tablet, open a web browser and navigate tohttps://aka.ms/myrecoverykey 1. Sign in using your university email account.2. Select Manage Devices 3. Select your computer from the list, your computer name should contain your name.4. Once you...

Call us at (706) 894-4205 Account/Login related issues MUST call the Helpdesk You cannot submit Account/Login related issues on behalf of someone else Please be prepared to provide personal/contact information

Send an email explaining your issue to ITHelpdesk@piedmont.edu Please provide a very detailed description of the issue. If possible, please include screenshots.

Open a web browser and visit:https://ellucian.service-now.com Enter your full @Piedmont.edu or @Lions.Piedmont.edu email and password Select Log in Select Create a Case Please enter your contact information and issue description

In a web browser of your choice, visit www.office.com Select Sign in Login with your @lions.piedmont.edu email Select Apps from the column on the left of the screen In the top-right corner, select Install Apps Select Microsoft 365 Apps A new tab will o...

IMPORTANT NOTE: You cannot access WebPrint from an off-campus location. Your device must be connected to the Piedmont network. 1. Log onto WebPrint Open any browser (Edge, Chrome, Firefox, etc.) and go to:WebPrint.Piedmont.edu Printing is not supp...

General Laptop Recommendations (Windows or Mac) Minimum Specs Processor: Intel Core i5 (10th Gen or newer) or Apple Silicon (M1 or better) RAM: 8 GB Storage: 256 GB SSD Operating System: Windows 10/11 or macOS Monterey or later Display: 13” or larger w...

When signing in you may see this message.This message indicates that you must reconfigure your Multi-Factor Authentication. Follow through the on-screen prompts until you reach a page with a QR Code Once you reach this page, please proceed to the next steps o...

Cellular Connection is required to complete the initial enrollment steps for Lions Guest! 1. What Network do I join? Lions - This network is designated for personal devices that are owned by Faculty, Staff, or Students Lions Guest - This network is design...

Randomized MAC addresses are a privacy feature designed to prevent device tracking across networks. While this is useful in public or unsecured networks, it creates problems on campus networks like Piedmont University's. Please complete this on your Mac or PC ...

1. Logging in - Guest Account Any files or changes made to this computer will be deleted at logoff. Please make sure you are logged in and saving your files to OneDrive. When using the Lab computers at Piedmont University, you will need to login using the ...

At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure and reliable Wi-Fi connectivity across campus. If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network...

At Piedmont University, we utilize a Wireless Intrusion Prevention System (WIPS) to ensure secure and reliable Wi-Fi connectivity across campus. If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network...

If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network. Follow these simple steps to disable your VPN on iOS and Android devices to restore seamless access to campus Wi-Fi. Open Settings Tap Co...

If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network. Follow these simple steps to disable your VPN on iOS and Android devices to restore seamless access to campus Wi-Fi. Open Settings Under ...

At Piedmont University, we’ve identified Roku TVs as a common source of wireless interference. Roku devices use a feature called Wi-Fi Direct, which creates their own wireless signal on the same channel used for internet access. This can disrupt nearby Wi-Fi c...