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On a tablet, smartphone, or PC, visit:https://assets.adobe.com/cloud-documents Sign in with the same email address you used to sign in to Adobe Creative Cloud. In the left column, select Files. Here you can view and manage the items in you...

On a PC, Phone, or tablet, open a web browser and navigate tohttps://aka.ms/myrecoverykey 1. Sign in using your university email account.2. Select Manage Devices 3. Select your computer from the list, your computer name should contain your name.4. Once you fi...

Visit https://myaccount.microsoft.com/ 1. Sign in with your Piedmont Email Address2. Select Update Info 3. Select Change next to Password4. Enter your Old Password5. Enter your new password6. Confirm your new password **Password Requirements** Must be at least...

Visit https://myaccount.microsoft.com/ 1. Sign in with your LIONS Piedmont Email Address2. Select Update Info 3. Select Change next to Password4. Enter your Old Password5. Enter your new password6. Confirm your new password When creating a password you may rec...

Call us at (706) 894-4205 Account/Login related issues MUST call the Helpdesk You cannot submit Account/Login related issues on behalf of someone else Please be prepared to provide personal/contact information

Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed description of the issue. If possible, please include screenshots.

Open a web browser and visit: https://itsupport.piedmont.edu  Enter your full @Piedmont.edu or @Lions.Piedmont.edu email and password Scroll to the bottom of the page Select Submit a ticket Please enter your contact information and issue description

Call us at (706) 894-4205 Account/Login related issues MUST call the Helpdesk You cannot submit Account/Login related issues on behalf of someone else Please be prepared to provide personal/contact information

Send an email explaining your issue to ITSupport@piedmont.edu Please provide a very detailed description of the issue. If possible, please include screenshots.

Open a web browser and visit: https://itsupport.piedmont.edu Enter your full @Piedmont.edu or @Lions.Piedmont.edu email and password Select Log in Select Create a Case Please enter your contact information and issue description

Check the USB-C Cable If the LED light on the USB-C cable is not illuminated, the docking station does not receive power. Restart the Docking Station If the LED light is off, unplug the power cable to your docking station (shown below) and immediate...

Open Settings Tap Personal Hotspot Toggle Allow Others to Join switch to OFF

Open Settings Tap Connections or Network & Internet (Varies by device) Select Mobile Hotspot and Tethering Toggle Mobile Hotspot to OFF

Open Settings Under VPN, toggle the active VPN connection to OFF

Open Settings Tap Connections or Network & Internet Select VPN (Or go to Advanced > VPN) Tap the active VPN connection and select Disconnect or toggle it to OFF

Open a Web Browser and visithttps://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307 Choose your Operating System (Windows 10/Windows 11) Select Open Microsoft Store Select Get to switch out of Wi...

‘Get’ button does not appear If you see a message: Check with your IT or system Administrator, please follow the steps below. Open Windows Settings Select Accounts Select Access Work or School Select the drop-down next to piedmont.intr  Select Disconne...

Navigate to Inbox Select the email you wish to report, and ensure the email is highlighted Under the Home tab, In the far-right corner, select Phish Alert Report The email is reported to the IT Department for review