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You can easily obtain your recovery key using Microsoft's online recovery key portal. Sudden loss of power, crashes, or improper shutdowns can cause BitLocker integrity checks to trigger recovery mode.

This guide provides instructions for submitting an IT ticket to the university's IT Help Desk. It includes steps for accessing the Help Desk portal, logging in, submitting a ticket, and providing detailed information. The guide also outlines alternative contac...

This document provides step-by-step instructions on how to install Office 365 applications on various devices. The guide is designed to make the installation process simple and straightforward, ensuring that all faculty/staff/students can access the necessary ...

Welcome to WebPrint. This How-To document contains step-by-step instructions on using our Student Printing Services, WebPrint, through the web-based interface.

A reference guide outlining Piedmont University's recommended laptop specifications for students, ensuring reliable performance for coursework, virtual learning, and campus software compatibility

This guide provides step-by-step instructions for users on how to reset their multi-factor authentication (MFA) using the Microsoft Authenticator app. It offers a user-friendly walkthrough, ensuring a seamless and secure process to regain access to their accou...

This knowledge base article provides step-by-step instructions for connecting personal and university-issued devices to Piedmont University's WiFi network.