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Roku TVs

At Piedmont University, we’ve identified Roku TVs as a common source of wireless interference. Roku devices use a feature called Wi-Fi Direct, which creates their own wireless signal on the same channel used for internet access. This can disrupt nearby Wi-Fi connections, causing dropped signals, slow speeds, or failed connections.

If instructions for your specific Roku model are not listed please refer to user manuals or the vendor website of your Roku TV. 

Disable Wi-Fi Direct 

  1. Press the Home button (House icon) on your Roku remote
    RokuRemote.png
  2. Navigate to Settings
  3. Select System
  4. Select Advanced System Settings
  5. Choose Device Connect
  6. Select the option to Disable Device Connect

RokuDisableDeviceConnect.png

 

When you disable this setting, Roku displays a warning "Disabling will prevent you from using your TV at a college or Dorm" 
Disabling this setting will NOT prevent your Roku from connecting to the campus network 

Disable Wi-Fi Direct (Newer Roku)

  1. From the Roku Home screen, open Settings
  2. Select Network
  3. Select Wi-Fi > Wi-Fi Direct
  4. Toggle Wi-Fi Direct to Disabled

 

What Changes when Disabled?

  • Screen mirroring from phones, tablets, or PCs will be disabled
    • You can still use an HDMI cable to screen mirror
  • The Roku TV will no longer generate a Wi-Fi signal but will still be able to connect to Wi-Fi
    • This prevents interference with the campus Wi-Fi network.

💬 Support Contact Info
For any issues or questions regarding Network Connectivity, please contact IT support by submitting a ticket through our helpdesk system.
📞 (706) 894-4205

 

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