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Adding a Printer (Windows)

1. Install a Printer Automatically

These steps require you to be connected to the wired network in the building you are attempting to add the printer.

WiFi will NOT show the printers for the building.

  1. Open Settings or press Win + I
  2.  Select Bluetooth & Devices
  3. Select Printers and Scanners
  4. Select Add Device
  5. Select Search for Devices
  6. Select WorkUSB or School,Network, located next to 'Show Printer and scanners associated with my' 
    • If you do not see Work or School, please see the troubleshooting section.
    You may be prompted to login using your Piedmont email.
    UniversalPrintWorkorSchool.png
     Select a printer from the list or use the search box to search for a printer  Once you've located the printer you wish to use, select Add Device
    UniversalPrintAddDevice.png
    Your computer will take a moment to install the printer.printer
      IMPORTANT: Do not navigate away or click anything else until the printer says ready.

      2. Printing Documents

        1. Use CTRL + P to print
        2. Toggle the drop-down next to Destination
          UniversalPrintDestination.png
        3. Select the printer that you added in the previous section.
          • If you do not see your printer, you may need to select See More from the drop-down menu
            UniversalPrintSeeMore.png
        4. A new page will open containing a full list of printers.
          • If you do not see your printer, please submit a helpdesk ticket. 
            UniversalPrintPrinterList.png
        5. Once you've selected your printer, select Print to send the document to the printer. 

        3. Troubleshooting

        1. Missing Work or School option
          • Open Windows Settings
          Select Accounts Select Access Work or School Remove any account that does not contain Piedmont.intr
          1. If you are having issues printing, try removing and re-adding the printer. 
            1. Open Settings or press Win + I
            2.  Select Bluetooth & Devices
            3. Select Printers and Scanners
            4. Select the printer that you are attempting to print from. 
            5. Click "Remove."

              image.png

               
            6. To reinstall the printer, follow the instructions above in section "I. Install a printer."
          2. For all other issues please submit a helpdesk ticket

          💬 Department Contact Info
          For any issues or questions regarding printing, please contact IT support.
          📞 (706) 778-3000
          ✉️ Department@piedmont.edu
          🔗 https://www.Piedmont.edu


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