# Password Reset

## 1. Change your Password

<p class="callout info">Manage your Piedmont email by visiting [https://myaccount.microsoft.com](https://myaccount.microsoft.com)</p>

1. Sign in with your LIONS Piedmont Email Address
2. Expand the arrow next to **Security Info** [![image.png](https://wiki.piedmont.edu/uploads/images/gallery/2026-06/scaled-1680-/pGtm6z72EYjn5xL1-image.png)](https://wiki.piedmont.edu/uploads/images/gallery/2026-06/pGtm6z72EYjn5xL1-image.png)
3. You will be prompted to complete MFA on your account
4. Select **Change** next to **Password**

**[![PasswordChange.jpg](https://wiki.piedmont.edu/uploads/images/gallery/2025-06/scaled-1680-/jZ60f4s6T2Y2HwFh-passwordchange.jpg)](https://wiki.piedmont.edu/uploads/images/gallery/2025-06/jZ60f4s6T2Y2HwFh-passwordchange.jpg)**  
4\. Enter your **Old Password**  
5\. Enter your **new password**  
6\. Confirm your **new password**[![PasswordUpdate.png](https://wiki.piedmont.edu/uploads/images/gallery/2025-06/scaled-1680-/2m2ICi8M8f1w1jeh-passwordupdate.png)](https://wiki.piedmont.edu/uploads/images/gallery/2025-06/2m2ICi8M8f1w1jeh-passwordupdate.png)

7\. Select **Submit** to change your password

<p class="callout warning">When creating a password you may receive an error about Password Complexity Requirements. This means your password does not meat one of the below requirements:</p>

<p class="callout success">**Password Requirements**  
Must be at least 12 characters long.  
Must have at least one capital letter.  
Must have at least one lower case letter.  
Must have at least one number.  
Special characters are optional. (Example - !, @, #, $, %, ^)  
Must have a minimum age of 1 day before it can be changed.  
Users cannot use the last 24 passwords they have used.  
Passwords are non-expiring.</p>

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