If you're experiencing connectivity issues, it may be due to personal hotspots or VPNs interfering with our network. Follow these simple steps to disable your VPN on iOS and Android devices to restore seamless access to campus Wi-Fi.
[](https://wiki.piedmont.edu/uploads/images/gallery/2025-06/81adm9nwojmka63y-applelogo.png) 1. Open **Settings** 2. Under **VPN**, toggle the active VPN connection to **OFF** [](https://wiki.piedmont.edu/uploads/images/gallery/2025-06/JxJqERxzI5HuJxc3-iphonevpn.jpg) --- ## **Need Help?**If you encounter an error or need assistance with this guide, please contact the IT Department and include a screenshot with a brief description of the issue. [**Contact the IT Department Here**](https://wiki.piedmont.edu/books/student-resources/chapter/contact-it "Contact IT!")