Bitlocker

You can easily obtain your recovery key using Microsoft's online recovery key portal. Sudden loss of power, crashes, or improper shutdowns can cause BitLocker integrity checks to trigger recovery mode.

Recovery Key

BitlockerRecKey.png

On a PC, Phone, or tablet, open a web browser and navigate to
https://aka.ms/myrecoverykey

1. Sign in using your university email account.
2. Select Manage Devices
BitlockerManage.png

3. Select your computer from the list, your computer name should contain your name.
4. Once you find your device, select View Bitlocker KeysBitlockerView.png
5.) Next, select Show Recovery Key
BitlockerShow.png

6. Finally, enter the recovery key into your locked device to regain access
7. Once you’ve typed in the Recovery Key, press Enter

💬 Support Contact Info
For any issues or questions regarding Bitlocker, please contact IT support by submitting a ticket through our helpdesk system.
📞 (706) 894-4205
✉️ ITSupport@piedmont.edu
🔗 https://itsupport.piedmont.edu/